{"id":273,"date":"2011-01-27T09:50:13","date_gmt":"2011-01-27T14:50:13","guid":{"rendered":"http:\/\/pressroom.marketingmatters.net\/?p=273"},"modified":"2015-09-29T23:45:13","modified_gmt":"2015-09-29T23:45:13","slug":"niles-provides-customers-with-streamlined-technical-support-with-launch-of-live-chat-feature","status":"publish","type":"post","link":"https:\/\/marketingmatters.net\/niles-provides-customers-with-streamlined-technical-support-with-launch-of-live-chat-feature\/","title":{"rendered":"Niles Provides Customers with Streamlined Technical Support with Launch of Live Chat Feature"},"content":{"rendered":"

Niles Audio, The First Name In Custom Installation<\/a>\u00ae<\/sup>, has launched a new online \u201clive chat<\/a>\u201d tech support feature on its website, www.nilesaudio.com<\/a>, to provide custom installers and end users with an even greater level of customer service. The new live chat enables visitors to the site to quickly connect with the Niles technical support team and get product and software support, installation assistance and more through an easy-to-use interface.<\/p>\n

\u201cNiles has built an unmatched reputation for extensive technical support and exemplary customer service,\u201d said Mike Detmer, president of Niles Audio. \u201cOur new live chat will provide custom installers and their customers with an instant connection with our technical support staff, helping them quickly solve any issues they may have in the field or at home.\u201d<\/p>\n

The new technical support feature requires no software downloads or account setup and is managed by the same Niles technical support staff that answers the customer service hotline and email queries. The Niles online chat feature can be found at the Niles Technical Support page, http:\/\/www.nilesaudio.com\/techsupport<\/a>.<\/p>\n

<\/strong><\/p>\n

<\/span><\/em><\/strong><\/p>\n

About Niles Audio<\/span><\/em><\/strong><\/p>\n

California-based Niles Audio is a 32-year-old company recognized as The First Name in Custom Installation\u00ae<\/sup>. The company is a leading designer, manufacturer and marketer of audio\/video custom installation products and accessories and is guided by its vision to be the world\u2019s leading provider of products and services that enable professional custom installers to design and install systems that delight their customers. To that end, Niles pursues a mission to provide solutions for end users which enable simple and easy access to home entertainment and that integrate seamlessly with other low voltage subsystems like lighting, internet, security and HVAC in residential and light commercial environments. Niles conducts its business with a promise to treat its customers, employees, suppliers and stakeholders with fairness and respect and to foster teamwork, innovation and a commitment to be the best in everything it does. Additional information may be obtained by visiting <\/em>www.nilesaudio.com<\/em><\/a>.<\/em><\/p>\n

<\/em><\/p>\n

About The AVC Group, LLC<\/span><\/em><\/strong><\/p>\n

Headquartered in Carlsbad, California, The AVC Group, LLC is a portfolio of pre-eminent manufacturers and marketers of state-of-the-art consumer and commercial audio, video, and control system solutions.\u00a0 The AVC Group is comprised of the following industry leading brands: NILES\u00ae<\/sup> Audio (<\/em>www.nilesaudio.com<\/em><\/a>), ELAN\u00ae<\/sup> Home Systems (<\/em>www.elanhomesystems.com<\/em><\/a>), Xantech\u00ae<\/sup> (<\/em>www.xantech.com<\/em><\/a>), ATON\u00ae<\/sup> (<\/em>www.atonhome.com<\/em><\/a>), and Sunfire\u00ae<\/sup> (<\/em>www.sunfire.com<\/em><\/a>).\u00a0 The AVC Group, LLC is a subsidiary of Nortek, Inc.\u2019s (<\/em>www.nortek-inc.com<\/em><\/a>) Home Technology Group.<\/em><\/p>\n

<\/em><\/p>\n

Company Contact:<\/span><\/strong><\/p>\n

Niles Audio<\/p>\n

Mike \u201cSparky\u201d Detmer, President<\/p>\n

Ph: 800-289-4434, ext. 197<\/p>\n

Email: mdetmer@nilesaudio.com<\/a> <\/strong><\/p>\n

Web: http:\/\/www.nilesaudio.com<\/a><\/p>\n

Press Contact:<\/span><\/strong><\/p>\n

Marketing Matters<\/p>\n

Scott Moody, Director of Public Relations<\/p>\n

Ph: 954-925-1511<\/p>\n

Email: scott@marketingmatters.net<\/a> <\/strong><\/p>\n

Web: http:\/\/marketingmatters.net<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Niles Audio, The First Name In Custom Installation\u00ae, has launched a new online \u201clive chat\u201d tech support feature on its website, www.nilesaudio.com, to provide custom installers and end users with an even greater level of customer service. The new live chat enables visitors to the site to quickly connect with the Niles technical support team<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[158,233],"tags":[268],"yoast_head":"\nNiles Provides Customers with Streamlined Technical Support with Launch of Live Chat Feature - Marketing Matters<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/marketingmatters.net\/niles-provides-customers-with-streamlined-technical-support-with-launch-of-live-chat-feature\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Niles Provides Customers with Streamlined Technical Support with Launch of Live Chat Feature - Marketing Matters\" \/>\n<meta property=\"og:description\" content=\"Niles Audio, The First Name In Custom Installation\u00ae, has launched a new online \u201clive chat\u201d tech support feature on its website, www.nilesaudio.com, to provide custom installers and end users with an even greater level of customer service. 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