What personal information do we collect from the people that visit our website?
When filling out forms on our site, you may be asked to enter your name or email address to help you with your experience with Marketing Matters. We do not currently, but have in the past, collected information on addresses, phones, what company the user works for, and potentially other contact information. Never has this information been sensitive in nature (e.g. credit card information or something like a social security number).
When do we collect information?
We collect information from you when you subscribe to our newsletter or fill out a contact form. We also do collect other information with regards to our website analytics. This information is only used to better our website experience or to gauge our marketing effectiveness. All of the information collected is never sold or shared with a third party.
How do we use your information?
We may use the information we collect from you when you sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To improve our website experience to better serve you.
- To send periodic emails regarding our services, or tips and trends to effectively market your products or services better to your customers
- To gauge Marketing Matters’ marketing effectiveness, in the way of analytics.
How do we protect your information?
Our website is scanned and updated on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
We do not use an SSL certificate because we do not collect personal or credit card information
Do we use ‘cookies’?
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, some of the features that make your site experience more efficient may not function properly.
Google Advertising and Analytics Cookies
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We have implemented the following:
- Demographics and Interests Reporting
We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.
We do not include or offer third-party products or services on our website.
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices (and the EU’s GDPR described below) we will notify you via email within 3 days or less if we notice any sort of breach in the information we collect.
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
U.S. CAN-SPAM Act
The CAN-SPAM Act is a laws that set the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
- Send information, respond to inquiries, and/or other requests or questions
- Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with these regulations, we agree to the following:
- Not use false or misleading subjects or email addresses.
- Identify the message as an advertisement in some reasonable way.
- Include the physical address of our business or site headquarters.
- Monitor third-party email marketing services for compliance.
- Honor opt-out/unsubscribe requests quickly.
- Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email us at
- Follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.
EU General Data Protection Regulation (GDPR)
As a member of the World Wide Web, we have taken action to the EU’s regulation of GDPR. GDPR includes many actions to ensure we are properly and responsibly communicating to our online visitors and receivers of our marketing messages. Because we practice good website and communication techniques, Marketing Matters has been in compliance with many aspects of this regulation for years. But we have taken some actions to ensure we comply fully with the regulation, including:
- We have performed an audit of our data and sent an email to all our contacts inviting them to opt-out of our messages, and detailed our data protection policies.
- At any time you can contact us to request what information we have on you, which will typically only be an email and name, or other contact information including address or phone if it has been willingly supplied to Marketing Matters. We do not collect any sensitive information via our website.
California Online Privacy Protection Act
According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
Can change your personal information:
How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
It’s also important to note that we do not allow third-party behavioral tracking.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under the age of 13 years old.
4000 13th Lane NE
St. Petersburg, FL 33703